Shipping / Refund Policy

Shipping

Items in stock will be shipped within 1-5 business days of placing the order.

Custom or Pre-Order takes 2-3 weeks to create and deliver because they are made to order.

Orders will be shipped out as soon as possible because we hate waiting for packages! 

Return / Refund

We DO NOT accept the return of customized items. We DO NOT accept opened packages. If you have not received the package or box yet, you can refuse it, and we will process a return minus a 15% restocking fee when we receive the returned product. Please allow 7-10 business days for the return to be processed. Refunds can take up to 10 business days for your bank to process. 

We will refund authorized unopened returns will after inspection of the original items. We will notify you once the return has been processed. Please allow up to 30 days for your credit issuer to process the return. 

Privacy Policy

Queer Queen Studio operates the www.queerqueen.studio website, which provides the SERVICE.

This page informs website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decides to use our Service, the Queer Queen Studio website.

If you choose to use our Service, you agree to the collection and use of information to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at www.queerqueen.studio unless otherwise defined in this Privacy Policy.